1. Terms of Use

Welcome to Addessa Corporation (“Addessa,” “we,” “our,” or “us”). By accessing and using our website, you agree to comply with these Terms of Use (“Terms”). Please read them carefully before using our site or purchasing any product.

2. General Terms

These Terms govern your use of our website, online store, and related services. By using this site, you confirm that you are at least 18 years old (or have parental/guardian consent) and agree to abide by all applicable Philippine laws. If you do not agree, please do not use this website.

3. Changes to These Terms of Use

Addessa reserves the right to modify, update, or replace any part of these Terms at any time.Changes will take effect once posted on this page, with a new “Last Updated” date. Continued use of our website after updates means you accept the revised Terms.

4. User Account

You may create an account to access certain features. You agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials secure and confidential.
• Take responsibility for all activities under your account.

We reserve the right to suspend or terminate any account that violates these Terms or provides false information.

5. Global Availability

Products and services described on this website may not be available in all locations. Availability, pricing, and product specifications may vary by region or store branch.

6. Accuracy

While we strive for accuracy, occasional typographical or technical errors may occur. Addessa does not guarantee that all product descriptions, prices, or availability are error-free. We reserve the right to correct any inaccuracies without prior notice.

7. Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be settled in the proper courts of San Fernando City, Pampanga , or the nearest applicable jurisdiction.

8. Notices

All official communications or notices should be sent to:

Addessa Corporation

• 📧 Email: customerservice@addessa.com
• 📞 Phone: +63 917 809 6570
• 🏢 Address: Level 4, Admin Office Addessa Galleria Alexander St., Urdaneta City, Pangasinan

9. Pricing and Orders

10. Pricing Policy

• Prices shown online may differ from in-store prices.
• Promotional offers cannot be combined unless specified.
• Addessa reserves the right to correct pricing errors and cancel orders affected by incorrect pricing.

11. Offer to Buy

By placing an order through any Addessa branch, website, or online platform, you are making an offer to purchase the selected product(s) in accordance with these Terms and Conditions of Sale.

All orders are subject to acceptance, verification, and availability. Addessa reserves the right, at its sole discretion, to accept or reject any order for any reason, including but not limited to stock unavailability, payment verification issues, pricing errors, or suspected fraudulent activity.

A contract of sale between you and Addessa is deemed valid and binding only upon issuance of an official Order Confirmation or Sales Invoice, and after full or partial payment has been successfully received and verified by Addessa.

12. Order Requirements

To complete an order, you must:

• Provide valid contact and delivery information.
• Agree to pay the total purchase price (including shipping, if applicable).
• Acknowledge that Addessa may contact you to confirm details before processing.
• For the security and verification purposes kindly email the ff: documents to customerservice@addessa.com
  1. Primary ID-Digitized Government ID (one of the following)
     • SSS/Unified Multi-Purpose ID
     • GSIS
     • Driver’s License
     • Professional Regulation Commission (PRC) ID
     • GSIS ID
     • Passport
  2. Secondary ID (atleast two of the following)
     • Voter’s ID
     • Postal ID
     • Tin ID
     • Company ID
     • Senior Citizen ID
     • NBI ID
     • Company ID

13. Order Procedure

Once an order is placed:

1. You will receive an acknowledgment email.
2. We will verify product availability and payment confirmation.
3. You will receive an order confirmation once accepted.
4. Delivery will proceed as scheduled or notified.

14. Order Information

You are responsible for reviewing all order details (product, quantity, price, delivery address) before checkout. Addessa will not be liable for errors caused by incorrect information provided by the user

15. Payments and Refund

Payments are processed through secure third-party gateways. We accept major credit/debit cards, online payment methods, and other approved options listed on our website. Refunds are issued according to our Refund Policy, and only after verification of returned items or valid cancellation.

16. Refund of Payments

Refunds will be processed using the original payment method within a reasonable period after approval. Processing time may vary depending on your payment provider or bank.

17. Order Cancellation

You may request to cancel an order before it is shipped or processed. Addessa reserves the right to refuse cancellation once an item has been dispatched. We may also cancel orders in cases of fraud, system errors, or stock unavailability.

18. Promotional Codes

Promotional codes or vouchers are subject to terms and validity periods stated in the promotion. Codes must be applied before checkout and cannot be exchanged for cash. Expired or used codes will not be honored.

19. Shipping and Delivery

Delivery timelines depend on your location and product availability. You will receive tracking details (if available) once your order ships. Addessa is not liable for delays caused by couriers, weather conditions, or unforeseen events.

20. Risk of Loss

Ownership and risk pass to you once the product is delivered to your specified address or collected by your authorized representative.

21. Returns and Warranties

We comply with the Philippine Consumer Act (RA 7394).

• Only defective, damaged, or wrong items may be returned or replaced.
• All returns are subject to inspection.
• Warranty coverage follows the manufacturer’s terms.

Please refer to our Return and Warranty Policy for full details.

22. Intellectual Property

All content—including text, images, graphics, videos, and logos—is the property of Addessa or its licensors. You may not copy, reproduce, or distribute any material without our written permission.

23. Disclaimer and Liability

Our website and all products are provided “as is” without warranties of any kind. Addessa is not liable for:

• Indirect, incidental, or consequential damages.
• Losses resulting from misuse, technical errors, or downtime.
• Any issues beyond our reasonable control.

Your use of the website is at your own risk.

24. User Content & Conduct

If you post comments, reviews, or feedback on our website or social media channels:

• You grant Addessa a non-exclusive right to use and display such content.
• You agree not to post illegal, defamatory, or harmful material.

We reserve the right to remove or moderate content that violates these Terms.

25. Termination

Addessa may suspend or terminate your access to the website or your account at any time without prior notice if you violate these Terms or engage in unauthorized activity.